FAQs

  • Help page to be added soon

    We are working on a help page to be added soon. This will allows you to look at specific issues with your dog, and look up videos that deal with that specific issue.

  • Welcome to DogsVOD (Video-on-Demand)

    We appreciate your time and interest. DogsVOD gives you the opportunity to learn about your dogs, anytime and anywhere. Watch only what you need, without wasting time looking at other content. You can look into specific issues, or download packages of content relevant to you and your dog. Qualified trainers, with decades of experience, are here just for you. These are people with actual real world experience, working on thousands of dogs just like yours, and dealing with issues just like you are experiencing. You can even talk to a trainer, should you need more assistance with a specific problem.

  • Can I speak with a trainer?

    Yes you can!
    Trainers are available by phone, or in person.
    (These senior trainers are experienced behavioral experts, with years of experience.)
    You can also schedule a phone consult with a trainer outside of normal hours.
    We also offer a training package which includes videos and phone time with a trainer.
    You can also send us a short video by cell phone or FTP, which we can evaluate and discuss with you by phone.
    Call the office at 480 595 6700 for more information.

  • I purchased a video, but did not receive the email

    We are sorry for the inconvenience. There are a couple of reasons this happens. Please check your "junkmail" filter. Occasionally computer generated responses are flagged as spam. If you are still not seeing it, please email us your problem and payment confirmation, and we will look into it. This is normally done within 24 hours.

  • After watching your videos, I am still having problems

    We are sorry to hear that. Don't feel frustrated though, this is not unusual. Despite what some trainers say, the reality of dog training is that results come with time and perseverance.
    Simply put, some dogs are easier to train than others, but they are all worth it.
    You have a few options.
    You can look into more detailed videos, which we refer to as "CHALLENGES".
    You can call us and set up a phone consultation.
    Or if you are in Arizona, you can schedule a personal evaluation with us.
    Just don't become frustrated or quit! Help is right here, and we are dedicated to finding solutions for you and your beloved dog!
    (And yes, we know right now they are not very loved, but we also know they will be soon!) .

  • What packages do you have?

    We offer various packages to suit your needs: New Puppy Package Basic Behavioral issues Challenging Behavior Problems Becoming a professional trainers. Contact us for more information

  • Can I send my dog to you for training?

    Yes you can!
    We welcome dogs every day to our beautiful facility in Cave Creek, Arizona.
    We offer Resident Camp training programs for all behavioral issues, as well as sport training.
    You can also ship your dog to us under certain conditions such as weather and location.
    Contact us at 480 595 6700 for more information and pricing.

  • Can i visit your school and observe training?

    Yes you can!
    We will show you around, let you watch training classes, and answer any questions you may have. So that we can properly serve you, please call and make an appointment.
    Appointments are available during office hours only
    You are welcome to observe classes without an appointment.

  • Do you rescue dogs?

    We are a professional behavioral training school, and work with rescues every day. While we don't personally rescue dogs or find homes, we can put you in contact with many of the rescues we work with. Investing in a dogs' education by training them does improve their ability to be rescued, as it improves their behavior in the new home.
    We therefore strongly encourage you to train your dog before adopting them to a new owner.

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